by Ekaterina Walter | Oct 22, 2016 | Social Media
Think of the one thing that matters the most to your brand. To some of you, it’s your logo — aesthetically perfect in every way. To others, it’s your product. Perhaps it’s even your stellar service. But what about the experience of your brand? What about the “feeling”...
by Ekaterina Walter | Feb 23, 2016 | Social Media
“The key is in not spending time, but in investing it.” – Stephen R. Covey When I turned the last page of Kevin Kruse’s new book “15 Secrets Successful People Know About Time Management”, I was inspired. My mind kept coming back to the notes I made on the pages of the...
by Ekaterina Walter | Feb 20, 2016 | Social Media
Nothing, in life and in business, is more important than the relationships you build. Relationship capital is arguably the most important measure of success. Whether it is your personal network, or your business network, people around you impact the way you work,...
by Ekaterina Walter | Feb 16, 2016 | Social Media
When I first heard about Kevin Kruse’s new book “15 Secrets Successful People Know About Time Management”, I was intrigued. In his book, he interviewed 7 billionaires, 13 Olympic athletes, and 239 entrepreneurs. The book was an easy read, it didn’t disappoint. What...
by Ekaterina Walter | Feb 11, 2016 | Social Media
Five years ago, social customer service was barely a blip on anyone’s radar. Only 10% of organizations where using social channels for customer service. This small pool included risk-takers with a tolerance for potential failure – companies like Comcast. When Comcast...
by Ekaterina Walter | Feb 8, 2016 | Social Media
Oftentimes I am asked how I achieved the success and recognition that I enjoy now. People want a magic bullet, a simple answer. Well, here it is. The secret to success is generosity. It’s about being willing to give a piece of yourself, or offering an invaluable gift...